Returns & Exchanges
At Black Lantern, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Attach the Label
Download and print the prepaid shipping label from our portal and affix it to the outside of your package, ensuring no other tracking labels are visible.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.